Free Resources

How Do You Measure Up?

Thank you for investing a few minutes of your time to answer 25 sharp assessment questions in our free online Sales Speedometer Quiz. This is a part of our ongoing efforts to document and measure the effectiveness of the sales processes used by individual sales professionals and sales teams in companies across the US and around the world. Hundreds of companies have completed this assessment so far and we appreciate your participation in this project.

We’ll analyze your answers and shoot a report right back to you that will provide you with a snapshot evaluation of the speed and effectiveness of your current sales efforts. Your answers will be tabulated and scored on a scale of 1-100 (with 100 being the highest.) Click here to set up a time to confidentially review your results with Andy Paul.

This Quiz assesses the effectiveness of various aspects of your selling, including:

  • How your sales processes align with your prospect’s buying process.
  • The metrics you use, or aren’t using, to measure the performance of your core
    sales processes.
  • Your management involvement and oversight of sales.
  • The adequacy and effectiveness of your sales lead follow-up efforts.
  • How you support your customers.

Zero-Time Selling Sales Speedometer Quiz

1. Do you have a written sales policy manual that includes definitions and descriptions of all of your core sales processes?

2. On average, how long does it take to get a new sales lead into the hands of the salesperson, direct and indirect, that is going to follow-up with the prospect?

3. Have you established a common definition of responsiveness that every salesperson and support person within your organization understands?

4. What percentage of your sales team has met or exceeded their sales quota over the previous 12 months?

5. Do you have a written corporate sales policy that explicitly states that 100% of all sales leads must be followed up?

6. On average, how long does it take a salesperson, direct and indirect, to respond to a sales lead once they receive it?

7. Do you have a CRM system?

8. On average, how would you describe your current sales team?
(Give percentages by category. Your answers must total 100%. You can tab to get to the next field)

9. Lead Follow-up Process

10. Do you offer a 100% satisfaction guaranteed, no questions asked return/refund policy?

11. My sales manager (complete the sentence):

12. Are your salespeople required to respond to all customer emails and voicemails before the end of the business day they are received?

13. Lead Conversion Statistics

14. Do you have established responsiveness metrics for your company’s core sales processes?

15. How often are your critical sales processes and their associated responsiveness metrics analyzed, evaluated and improved?

16. On average, how long does it take to respond to customer support questions?

17. Do you regularly train your sales team, direct and indirect, on your core sales processes and associated responsiveness metrics?

18. On average, how long does it take to resolve customer support issues?

19. How do you use your CRM system?

20. How are your main corporate phone lines answered?

21. Sales Manager use of CRM (Check all that apply)

22. Do you have a stand-alone (i,e., dedicated) customer support team?

23. Senior Management/CEO use of CRM system

24. Is the email and/or phone number of your CEO available to customers on your website?

25. How often do you perform customer satisfaction surveys?

26. Company Size

27. Company Sales Focus

28. Company Sales Model

29. 3rd Party Sales Channels

30. Select all Channel Types Used

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